Open Position

IT System Engineer (FL) #2104

IT System Engineer (FL) #2104 – Tallahassee, Florida

This is a permanent position.

Job Description

The ideal candidate for this role will have a strong record of managing enterprise infrastructure systems, backup and disaster recovery technologies, scripting, project management skills and the ability to work well in a collaborative team environment. 

Knowledge & Experience

  • A minimum of three years of experience in providing VMware and system support in a Microsoft Windows enterprise network.
  • Previous employment in legal information technology is desired, but not required.
  • Demonstrated knowledge of the following application technologies: current Microsoft server operating systems, Active Directory, VMWare, vSphere 5.x or greater, vCenter, Site Recovery Manager, DNS, DHCP, VLANs, TCP/IP, DFS, Cisco UCS, EMC VNX, NetApp ONTAP, Veeam, CommVault, and FalconStor.
  • Proven strong analytical and troubleshooting skills.
  • Strong client service skills with customer service driven mindset.
  • Detail oriented and has a sense of urgency.
  • Highly motivated self-starter with ability to work effectively, and independently with minimal supervision.
  • Innovative and creative thinker.
  • Ability to communicate clearly, and concisely, both orally and in writing.
  • Possess a strong sense of achievement and a willingness to contribute in a dynamic team environment.
  • Ability to work after-hours or weekends as needed.

Education & Experience Required

  • College degree preferred; equivalent experience will be considered.

Duties & Responsibilities

  • Applying knowledge of VMware ESX and related systems to evaluate and maintain the technical environment.
  • Working closely with Platform team leads and other team members in a proactive manor.
    • Providing support of the VMware environment with the following key responsibilities:
  • Providing expertise and support for virtual technologies.
  • Building, documenting, and testing VMware virtual solutions.
  • Scripting and developing innovative tools to solve operational issues.
  • Providing support for the VMware environments.
  • Evaluating and analyzing current virtualization infrastructure to provide optimum performance on an ongoing basis.
  • Overseeing the day-to-day operation of various backup solutions including hardware/software support, training, and special projects.
  • Working closely with application owners to verify successful backups of all necessary data are being completed.
    • Actively seeking to understand end user computing needs and ensuring the design, implementations, management, procedures, and automation align with the policies of the Firm and the needs of the users.
  • Planning and managing the full life-cycle of complex, multi-phase application integration, and implementation projects.
  • Providing written requirements, system architecture designs, test plans, implementation plans and operation guides for designated technologies.
  • Analyzing current enterprise and making recommendations for capacity planning, performance tuning and design issues.
  • Supporting and monitoring Firm policies and procedures as pertains to the Information Technology Department.
  • Identifying and prioritizing system requirements, patches, and enhancements.
  • Communicating status and key business information effectively to both executive management and internal clients.
  • Working closely with key vendors to support infrastructure, address escalated issues, and keep current with technology portfolio.
  • Participating in the on-call rotation to provide infrastructure support for escalated events outside of productions hours, weekends and possibly holidays.
  • Meeting deadlines for deliverables

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