Open Position

IT - PC Field Service Technician (MD) #2202

IT - PC Field Service Technician (MD) #2202 – Baltimore, Maryland

This is a permanent Full Time position.

Job Description

Qualifications:

Experience:

  • General computer experience and knowledge is preferred.
  • DOS/Windows knowledge
  • Cabling knowledge
  • Network knowledge.

General Expectations:

  • Ability to work cooperatively with supervisors and co-workers.
  • Ability to understand and follow complex oral and written instructions.
  • Ability to perform responsibilities without necessity of close supervision.
  • Ability to drive to locations where needed.
  • Ability to effectively communicate with others.
  • Ability to meet attendance standards to perform the essential functions of the job.
  • Ability to maintain a generally positive attitude.

Functions and Responsibilities:

Universal Standards:

  • Support the philosophy and mission of the client.
  • Comply with company policies.

Physical Requirements/Environmental Conditions:

  • Requires prolonged sitting and driving at times.
  • Continues good driving records.
  • Requires stooping, bending, standing, walking and reaching.
  • Must be able to adapt to a fast-paced, multi-faceted office environment.
  • Occasional lifting, carrying, pushing or pulling moderate amount of weight up to 55 pounds.
  • Requires close vision, depth perception and distance vision.
  • Requires ability to hear speech at normal levels and speak in audible tones.
  • Ability to follow and understand oral and written instructions.

Knowledge & Experience

  • PC Hardware
  • PC software
  • Network support
  • Preferably some field service experience
  • POS system experience, preferably NCR
  • Experience in pulling and terminating Cat5 cable is a plus
  • Driver's License

Education & Experience Required

Educational Requirements:

  • High School diploma or equivalent.

Duties & Responsibilities

Specific Functions and Responsibilities:

  • Day to Day Operations of a Field Tech including traveling to perform servicing, repairing, and maintaining all equipment in our stores.
  • Test computers, peripherals, hardware and software to ensure that they are working at 100% functionality.
  • Act as a technical resource to assist users with resolving computer issues.
  • Ability to lift up to 55 pounds regularly.
  • Work with and without supervision.
  • Must be able to work at a fast pace while maintaining excellence in repair and cleanliness.
  • Perform other tasks as assigned.
  • Expected to be on call for critical system issues during the evenings and/or weekends and holidays.

Travel

100% travel/Company Car (Regional day & some nights)

Other Information

  • Employer will conduct a valid driver’s license check, drug screen and background check prior to employment

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