IT - PC Field Service Technician (MD) #2202 – Baltimore, Maryland
This is a permanent Full Time position.
Job Description
Qualifications:
Experience:
- General computer experience and knowledge is preferred.
- DOS/Windows knowledge
- Cabling knowledge
- Network knowledge.
General Expectations:
- Ability to work cooperatively with supervisors and co-workers.
- Ability to understand and follow complex oral and written instructions.
- Ability to perform responsibilities without necessity of close supervision.
- Ability to drive to locations where needed.
- Ability to effectively communicate with others.
- Ability to meet attendance standards to perform the essential functions of the job.
- Ability to maintain a generally positive attitude.
Functions and Responsibilities:
Universal Standards:
- Support the philosophy and mission of the client.
- Comply with company policies.
Physical Requirements/Environmental Conditions:
- Requires prolonged sitting and driving at times.
- Continues good driving records.
- Requires stooping, bending, standing, walking and reaching.
- Must be able to adapt to a fast-paced, multi-faceted office environment.
- Occasional lifting, carrying, pushing or pulling moderate amount of weight up to 55 pounds.
- Requires close vision, depth perception and distance vision.
- Requires ability to hear speech at normal levels and speak in audible tones.
- Ability to follow and understand oral and written instructions.
Knowledge & Experience
- PC Hardware
- PC software
- Network support
- Preferably some field service experience
- POS system experience, preferably NCR
- Experience in pulling and terminating Cat5 cable is a plus
- Driver's License
Education & Experience Required
Educational Requirements:
- High School diploma or equivalent.
Duties & Responsibilities
Specific Functions and Responsibilities:
- Day to Day Operations of a Field Tech including traveling to perform servicing, repairing, and maintaining all equipment in our stores.
- Test computers, peripherals, hardware and software to ensure that they are working at 100% functionality.
- Act as a technical resource to assist users with resolving computer issues.
- Ability to lift up to 55 pounds regularly.
- Work with and without supervision.
- Must be able to work at a fast pace while maintaining excellence in repair and cleanliness.
- Perform other tasks as assigned.
- Expected to be on call for critical system issues during the evenings and/or weekends and holidays.
Travel
100% travel/Company Car (Regional day & some nights)
Other Information
- Employer will conduct a valid driver’s license check, drug screen and background check prior to employment
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