Open Position

IT - PC Field Service Technician (NC) #2182 – North Carolina

This is a permanent Full Time position.

Job Description

IT - PC Field Service Technician Qualifications:

Experience:

• General computer experience and knowledge is preferred.
• DOS/Windows knowledge
• Cabling knowledge
• Network knowledge

General Expectations:

• Ability to work cooperatively with supervisors and co-workers.
• Ability to understand and follow complex oral and written instructions.
• Ability to work independently 
• Ability to effectively communicate with others.
  
• Ability to meet attendance standards to perform the essential functions of the job.
• Must be able to adapt to a fast-paced, multi-faceted office environment.
  
• Comply with company policies.
  
• Ability to follow and understand oral and written instructions.

Knowledge & Experience

• PC Hardware
• PC software
• Network support
• Preferably some field service experience
• POS system experience, preferably NCR
• Experience in pulling and terminating Cat5 cable is a plus

Education & Experience Required

• High School diploma or equivalent

Duties & Responsibilities

Specific Functions and Responsibilities:

• Day to Day Operations of a Field Tech including traveling to perform servicing, repairing, and maintaining all equipment in our stores.
• Test computers, peripherals, hardware and software to ensure that they are working at 100% functionality
• Expected to be on call for critical system issues during the evenings and/or weekends and holidays.
• Act as a technical resource to assist users with resolving computer issues.
  
• Work with and without supervision.
  
• Must be able to work at a fast pace while maintaining excellence in repair and cleanliness.
• Perform other tasks as assigned.

Travel

100% travel/Company Car (Regional day & some nights)

Other Information

• Employer will conduct a valid driver’s license check, drug screen and background check prior to employment

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