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This is a permanent position.

Job Description

The Level 2 Managed Service Network Services Technician covers a wide variety of roles and responsibilities.

Providing advanced technical support for escalations, projects, ongoing maintenance, support tasks, sales engineering support, and ongoing technical deep dive evaluations of our service stack.

You will report directly to Operations/Service Manager and are expected to provide insight into issues, training needs, client remediation, and relationship improvements within the helpdesk from your perspective.

This position will require between 40 – 50 hours per week depending on current issues. This position also contributes to our rotating on-call schedule, which is currently a 1-week duration every 5 weeks. These after-hours alerts consist of our P1 alerts (Highest level alert) and scheduled after-hours critical care tickets

Responsibilities

  • Respond to scheduled service tickets, update, resolve, and adapt to adjusted service schedules for customer priority and emergency tickets.
  • Office365/TEAMS/Azure knowledge is expected. Understanding the integrations for a Hybrid cloud, office365/m365 integrations, and Teams/OneDrive usage within an organization is a core focus. Experience in this area is a must, Certifications or equivalent documented experience are prized and available.
  • Assist level 1 techs in their resolution of tickets and escalations per SLA with clients.
  • Maintain a working knowledge of significant developments and trends in the field.
  • Implement and execute project tickets as assigned. Project scopes may include whole network design and implementation, single server migrations, new switch or router installs, VLAN/ISCSI/Firewall, wireless deployments, general implementations/troubleshooting/maintenance.
  • Maintain servers, workstations, network devices, and software applications utilizing the tools available.
  • Implement and maintain Vmware ESXi and Hyper-V hypervisors and Guest Servers. A solid base of installation and support knowledge is required. Certifications are essential.
  • Work with VLANS, switches, trunk groups, and networking in general; primarily, Meraki/Unifi switching.
  • Cross-train with VOIP phone system technician
  • Cross-train with the Backup team to ensure continuity of our BDR and recovery platforms.
  • Work with vendors to maintain high availability of systems
  • Be a documentation leader and help document processes and knowledgebase articles with other technicians to ensure a high degree of serviceability for future support needs.
  • STRONG understanding and execution of Active Directory, Group Policy, DNS, DHCP, DFS, and other Microsoft technologies to meet client business goals.
  • Maintenance and Detailed understanding of Server 2012-2019 and how to implement effectively in a local, hybrid, and Cloud environment.
  • Capable of multitasking and maintaining a calm composure through multiple issues. Supporting multiple clients can be trying, especially when you add an emergency issue or critical failure. If you tend to not keep your cool under pressure, this is not the position for you.
  • Must be comfortable meeting with clients to discuss technology to align with overall business objectives. You will be called upon to go in a pre-sales and post-sales role to evaluate overall network elements and may have to interact with customers. This is not a sales role, but in our business, all employees are sales representatives with how we present ourselves and our product.

Preferred Experience:

  • 3+ years IT experience
  • 3+ years experience in MSP Environment
  • Experience in Connectwise or other similar PSA

Preferred Certifications & Training:

  • Microsoft MCP, MCSE, AZ 104, AZ 303
  • Cisco CCNA
  • VMware Hypervisor or Cloud
  • CompTIA Network + Security + Server +
  • Advanced education AA Degree in a technical field related to infrastructure

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This is a permanent position.

Job Description

Are you interested in IT and looking to grow your passion into a career? If so, our Tampa, FL based client is looking for someone with computer knowledge and technical awareness to join their team as an IT Dispatch Coordinator. 

 You will be responsible for answering customer calls, preparing, and monitoring service tickets along with organizing the schedules of the IT Support Engineers. The role requires excellent customer service skills with the ability to communicate with clients regarding new service requests, existing ticket progress, changes, and service outages. Some technical knowledge is desirable. but not required.

Our client offers the following:

• Competitive salary and benefits
• 8 am-5 pm work hours
• Hybrid office environment (2 days in office; 3 days work from home)
• IT Training and ability to earn certifications that will help to elevate your career.

What you will do in this role:

• Point of contact for all Help Desk incoming service calls.
• Work closely with Help Desk manager to assure adequate utilization of service desk resources
• Coordinate and schedule technicians for on-site visits with customers when needed
• Manage daily and weekly afternoon schedules of IT Help Desk technicians to ensure maximum utilization of resources
• Create service tickets for each service desk call and triage existing tickets that may come in through email, etc., for completeness before assigning to a resource.
• Assign resources to Help Desk tickets promptly.
• Review tickets and provide follow-ups to help technicians resolve and complete tickets, when possible.

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This is a contract to hire 6 months position.

Job Description

IntegriSource, Inc. is a national employment solutions company headquartered in Tallahassee, Florida. We are focused on providing cost effective solutions to meet the permanent, contract and contract-to-hire staffing goals of our local and nationwide clients in the Information Technology, Power Generation, and Financial Services industries.

Our Florida-based client has a new consultant opportunity for a Junior Database Administrator. This is a six month contract to hire opportunity and qualified candidates must be able to work onsite in their Tallahassee, FL office. Sponsorship is not available for this role.

MINIMUM EDUCATION AND EXPERIENCE QUALIFICATIONS

  • A bachelor’s degree from an accredited college or university in computer science, management information systems, mathematics, or engineering OR
  • Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education OR
  • Any combination of progressively responsible information systems experience and post-secondary training in disciplines as described above totaling four years.

PREFERRED QUALIFICATIONS

  • Experience with MS SQL Server.
  • Experience with Windows Server Platforms, configuring IIS and ASP.Net applications.
  • Experience with SQL reporting services and/or Crystal Reports.
  • Experience with data base administration and data base programming.
  • Experience building and deploying software releases.

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This is a contract 2+ years position.

Job Description

IntegriSource is working with a top Tallahassee employer who has an immediate need to add an experienced Salesforce Application Architect to their team. This is a long-term consulting role (2+ years) and our client is focused on finding someone who has strong skills and will commit to the long-term nature of this ongoing project. This is an on-site role located in Tallahassee, Florida.

In this role, you will design new solutions and optimize existing code to improve the performance of overall system. You will also implement solutions based on Apex, Visualforce, Lightning framework, JavaScript, and PowerShell based technologies

Our client is looking for candidates with the following qualifications:

  • Bachelor’s degree
  • 5+ years of recent experience as a Salesforce developer/architect
  • Current certifications: Certified Salesforce Developer and Certified Salesforce Administrator
  • Current experience with Apex, Visualforce, Lightning framework, JavaScript, and PowerShell based technologies
  • Current experience with Visual Studio Code

Travel

None

Other Information

#Integrisource #hiringnow #FLjobs #tallahasseejobs #SalesforceApplicationArchitect 

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This is a contract 9 months position.

Job Description

IntegriSource, Inc. is a national employment solutions company headquartered in Tallahassee, Florida. We are focused on providing cost effective solutions to meet the permanent, contract and contract-to-hire staffing goals of our local and nationwide clients in the Information Technology, Power Generation, and Financial Services industries.

Our Florida-based client has a new consultant opportunity for an experienced Security Analyst. This is a 9-month contract role that will be ONSITE in Boca Raton, FL.

Requirements:

The Security Analyst is a key member of the Security Risk Compliance Office (SRCO) team. The selected candidate will need advanced knowledge of Tripwire, Carbon Black, Unix, Windows, VMWare, Linux, Database, and Data Storage environments.

Education:

  • Four (4) year degree or equivalent experience.

Experience:

  • Must have 3 to 5 years hands-on experience with Tripwire configuration, management, troubleshooting.
  • Must have 3 to 5 years’ experience with Linux (RedHat), UNIX, Windows, VMWare, Database such as SQL and Oracle.
  • Must have advanced understanding of database environments such as SQL, Oracle etc.
  • 2 to 3 years working experience with password manager tool (Thycotic preferred).
  • 2 to 3 years’ working experience with Endpoint protection tools (Carbon Black preferred).

Certification:  CISSP (Certified Information Systems Security Professional) preferred.

Responsibilities

  • Security Analyst will focus on advanced Tripwire Enterprise administration and configuration, with a goal towards enhancing and further refining Tripwire infrastructure as it related to application, database, machine logs, troubleshooting, management reporting and customer queries.
  • Work with the Information Technology cross functional teams to ensure remediation of identified vulnerabilities are remediated within timeframes outlined by PCI-DSS standards and industry best practices.
  • Focus on continual evaluation and process improvement and maximizing Tripwire capabilities to increase value to SRCO and Information Technology cross functional teams.
  • Work with the Information Technology cross functional teams to ensure Tripwire agents are deployed and are continuously reporting.
  • Assist SRCO team with investigations, triage forensic analysis, and evidence preservation.
  • Standardize Tripwire agent deployment, configuration, log aggregation, and maintenance across a variety of platforms to include UNIX, Linux, Windows, VM Ware, SQL, Oracle and other environments.
  • Monitor the agents and server infrastructure for capacity planning and optimization.
  • Ensure that Tripwire environment maintains a viable failover environment which is tested on a regular basis.
  • Manage Carbon Black for endpoint protection. Work with the Information Technology cross functional teams to ensure deployment on endpoints.
  • Manage Thycotic password manager and to develop plan for expanded use of technology with FTE’s cross functional Information Technology and Business teams.
  • Ensure compliance with established standards, policies, and configuration guidelines established by SRCO and industry best practices.

Other Information

#Integrisource #FLjobs #securityanalyst #bocaratonjobs #hiring #itjobs #cybersecurityjobs 

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This is a contract to hire 6+ months position.

Job Description

IntegriSource, Inc. is a national staffing company focused on providing cost effective solutions to meet the permanent, contract and contract-to-hire staffing goals of our clients in the Information Technology, Power Generation, and Financial Services industries.

We have an amazing opportunity for an experienced Web Developer who can provide leadership in application development on multiple computer platforms for our client’s needs. This hybrid (onsite/remote) position is located in Wayne County, Michigan and for consideration you must live within a commutable distance to work onsite 2-3 days per week. This is a 6+ month contract to hire role with excellent benefits once converted to an FTE.

*** Our client is not offering sponsorship or relocation for this role***

The successful candidate will be responsible for the following:

  • Provide mentorship for assigned application development project teams
  • Test, install, debug and document development of software applications
  • Create artifacts for all components of software applications
  • Provide problem solving services on application software to business analysts and customers
  • Develop testing procedures and quality assurance plans for software applications
  • Establish programming standards and best practices
  • Establish quality assurance testing standards
  • Promote use of programming and quality assurance standards for application developers
  • Stay abreast of evolving development technologies and adopt key practices to continuously improve software applications
  • Research and conduct proof-of-concepts to validate the applicability of innovative approaches and new technological tools

Please send us your resume for consideration if you have the following qualifications:

Education

  • Bachelor’s Degree in technology related field or other equivalent combination of education and experience.

Experience

  • Five (5) years of experience as a Programmer, Developer, or Software Engineer
  • Five (5) years of experience working with Object Oriented Programming Languages
  • One (1) year of experience preparing or maintaining SQL Data Models

Your background must include:

  • Collaborating with other software developers, business analysts, and software architects to plan, design, develop, test, and maintain desktop and web-based applications built on Microsoft technologies
  • Experience in Front-End UI development using scripting languages (e.g. HTML5, JavaScript, CSS, etc.)
  • Ensuring the quality delivery of solutions, utilizing test-driven development and automated testing
  • Experience creating specification artifacts based on user requirements
  • Experience interfacing with third party middleware or applications
  • Experience creating applications using services and microservices, including reusable components and frameworks
  • Experience in the development of user stories, estimates, and work plans
  • Proficient with Microsoft .NET 4.5.x Framework
  • Experience with Relational Databases (e.g. SQL Server, Oracle, etc.)
  • Experience with source control management systems and continuous integration/deployment environments
  • Experience with automated testing
  • Experience with agile development methodologies including Kanban and Scrum
  • Experience with debugging, performance profiling and optimization
  • Comprehensive understanding of object-oriented and service-oriented application development techniques and theories

Preferred Qualifications:

  • Previous success working with an Agile development team
  • Experience creating reports using SSRS, Active Reports, or other reporting tools
  • Experience participating in peer-reviews of solution designs and related code
  • Experience with paired programming
  • Experience with API/REST/XML
  • Experience with single sign-on or directory authentication/authorization development

Travel

No

Other Information

#Integrisource #webdeveloper #seniorwebdeveloper #ITjobs #metrodetroitjobs #MIjobs #contracttohire 

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This is a contract to hire 6+ months position.

Job Description

IntegriSource, Inc. is a national staffing company focused on providing cost effective solutions to meet the permanent, contract and contract-to-hire staffing goals of our clients in the Information Technology, Power Generation, and Financial Services industries.

We have an amazing opportunity for an experienced Web Programmer who can provide analysis, programming, and technical support for applications on multiple computer platforms for our client’s needs. This hybrid (onsite/remote) position is located in Wayne County, Michigan and for consideration you must live within a commutable distance to work onsite 2-3 days per week. This is a 6+ month contract to hire role with excellent benefits once converted to an FTE.

*** Our client is not offering sponsorship or relocation for this role***

The successful candidate will be responsible for the following:

  • Participate with project teams developing administrative software applications
  • Test, install, debug and document administrative software applications
  • Design, write and document interfaces between internal applications and purchased software packages
  • Provide problem solving services on application software to computer service consultants
  • Prepare programming specifications
  • Develop testing procedures for software systems
  • Develop quality assurance plans that include test scenarios and trial runs

Please send us your resume for consideration if you have the following qualifications:

Education

  • Bachelor’s Degree in technology related field or other equivalent combination of education and experience.

Experience

  • Minimum of two years’ workplace experience in application programming or database programming

Your background must include:

  • .NET, ASP or Visual Basic
  • T-SQL
  • Database programming
  • Visual/object-oriented tools

Preferred Qualifications:

  • SQL Server Reporting Services
  • XML

Travel

No

Other Information

#Integrisource #webdeveloper #ITjobs #metrodetroitjobs #MIjobs #contracttohire

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